Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
Audicible ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our radio streaming service.
By using Audicible, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
When you create an account, we may collect:
- Name and email address
- Profile picture (optional)
- Country and language preferences
- Authentication information (when using social login)
Usage Information
We automatically collect information about how you use our service:
- Radio stations you listen to and for how long
- Your favorite stations and playlists
- Search queries and browsing history
- Device information (type, operating system, browser)
- IP address and general location
Location Information
With your consent, we may collect precise location data to provide localized radio station recommendations. You can disable location sharing in your device settings at any time.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our radio streaming service
- Personalize your experience with recommendations
- Sync your preferences across devices
- Improve our service and develop new features
- Send important service updates and notifications
- Provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
With third-party companies that help us operate our service (hosting, analytics, customer support).
Radio Station Partners
Aggregated, non-personal listening statistics with radio stations to help them understand their audience.
Legal Requirements
When required by law, court order, or to protect our rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets (with user notification).
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure data centers and infrastructure
- Employee training on data protection
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your account and data
Portability
Export your data in a portable format
Opt-out
Unsubscribe from marketing communications
Restriction
Limit how we process your information
To exercise these rights, contact us at privacy@audicible.com or use the settings in your account.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Children's Privacy
Age Restriction
Our service is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@audicible.com
Response time: 48 hours
Data Protection
Email: dpo@audicible.com
For GDPR inquiries